Shipping policy

Shipping policy

It can take up to 48 hours to get your order out the door, and the coffee is fresh. We know what a difference fresh makes. We also know that coffee orders can often be rather urgent. We have set up a system to get the freshest coffee shipped to our customers as soon as possible. Usually our processing time is 24 hours or less, but this may vary based on shipping schedules and roasting schedules.

We ship via UPS and USPS Monday - Friday. These carriers also observe most national holidays, so that may affect shipping times.

If you order online, we’ll send you a notification when your order has shipped. If it’s been 48 hours and you still haven’t heard from us, please let us know.

We are not set up to ship international orders via our website. While we are able to ship to many countries (via UPS), there are still some where the requirements are too rigorous and simply too expensive.  Please reach out to us at customerservice@latitudecoffee.com to confirm if we can ship to your country!

Feel free to email info@latitudecoffee.com with your billing and shipping addresses and your phone number, and which products you would like. We can work up a shipping quote once we have your address and an approximate idea of what you’d like to order.

Yes! We ship to APO addresses. We have a number of customers scattered around the world with APO/FPO/DPO addresses. You can order online and we’ll ship the coffee directly to you. When in doubt, contact us through emailing us.